Our clients can choose between two differente service levels. With service level 1, BAS guarantees availability of the trucks. Please find out which of these service levels suit you best.
Service level 1
An expat will be employed on site for the duration of the project. He takes care of: • Management of the workshop • Stock control • Fleet management • Instruction and training drivers & mechanics • Diagnosis and final inspection
Service Level 2
BAS only takes care of starting up of the project. During the first 3 months, BAS takes care of: • Vehicle hand-over • Instruction of the drivers • Instruction of the local mechanics • Technical assistance • Starting up local workshop and stock
Parts and tools
The Global Full Service Truck Concept means they also ensure the delivery of all required parts. Inventory in the warehouse is electronically monitored and is in direct contact with the Netherlands. If required, BAS Mining Trucks supplies all the necessary equipment, original Volvo tools and the required diagnostic equipment.
Thanks to our years of experience, we can provide excellent advice on the useof tires. Because of the cooperation with our reliable partners, we are able to deliver the tires to you on site.
We offer a webbased client portal on which you can manage stock control, advise in repair and maintenance and several cost reports. Besides you can contact us anytime for technical support. In case of an emergency we can provide an experienced mechanic on site within a week.